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To make sure Joia Cardinale can provide top-notch service and meet your unique needs, please review the below suggestions for optimal customer satisfaction. 1. How long have you been in residential real estate sales? Is it your full-time job? While experience is no guarantee of skill, real estate — like many other professions — is mostly learned on the job. 2. What designations do you hold? Designations such as GRI and CRS, which require that agents take additional, specialized real estate training, are held only by about one-quarter of real estate practitioners. 3. How many homes did you and your real estate brokerage sell last year? By asking this question, you’ll get a good idea of how much experience the practitioner has. 4. How many days did it take you to sell the average home? How did that compare to the overall market? 5. How close to the initial asking prices of the homes you sold were the final sale prices? 6. What types of specific marketing systems and approaches will you use to sell my home? 7. Will you represent me exclusively, or will you represent both the buyer and the seller in the transaction? While it’s usually legal to represent both parties in a transaction, it’s important to understand where the practitioner’s obligations lie. 8. Can you recommend service providers who can help me obtain a mortgage, make home repairs, and help with other things I need done? 9. What type of support and supervision does your brokerage office provide to you? 10. What’s your business philosophy? While there’s no right answer to this question, the response will help you assess what’s important to the agent and determine how closely the Ms. Cardinale’s goals and business emphasis will mesh with your own. 11. How will you keep me informed about the progress of my transaction? How frequently? Again, this is not a question with a correct answer, but how you judge the response will reflect your own desires. Do you want updates twice a week or do you prefer not to be bothered unless there’s a hot prospect? Do you prefer phone, e-mail, or a personal visit? 12. Could you please give me the names and phone numbers of your three most recent clients?
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